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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felicia Queen

Felicia Queen

July 22, 2024

5  out of  5
rating by Felicia Queen
"Been with state farm for over 20 years my dad has been with John spoke with John today about life insurance and he is so sweet asked how my dad was we talked for a good ten min I absolutely love the fact that he knows his clients and they aren't just a number to him he remembers little details about them and makes you feel like a friend not a customer I have had life insurance through state farm since 2007 and my dad has all kinds insurance since forever and all with John we are switching all of our insurance over because of the fact how comfortable we are and how kind he is and how he makes us feel like he isn't trying to push something on to us so thank you John for taking the time to get to know your customers and being a professional sales agent you are a rare one and hard to find! This is your go to if you want a decent honest insurance agent!"
We responded:
" Felicia, Many thanks for your kind review . I am fortunate to have customers like your dad who take the time to review their insurance needs with my office in a comprehensive manner and consider value alongside cost. Your dad put a plan in place many years ago that is currently helping his family recover from the unexpected. I hope to do the same for all of my customers. Best regards, John "
Profile photo of LJ Villa

LJ Villa

October 21, 2022

1  out of  5
rating by LJ Villa
"They said they would call me back and never did for the 2nd day in a role. I left a voice mail at 10 a.m., after they said they would call me at 9 a.m. I called thru out the day and no answer. Very unprofessional. This isn't my first issue with them. Their staff has poor customer service skills as well, they seem inexperienced. Wish this place would pick up their slack."
We responded:
"Hello LJ, I can certainly understand your frustration. We do our best to attend to every one of our customers. We recently applied upgrades to our phone system that are will improve our response time. Thank you for your feed back . John Aleman to improve our response times. "
Profile photo of Bryan Flores

Bryan Flores

July 8, 2022

5  out of  5
rating by Bryan Flores
"One of the best customer services I have ever had. Really helped me in my situation. Would really recommend for people when it comes to insurance."
We responded:
"Thank you Bryan. I am fortunate to have a great team here at my agency . I will certainly pass on your compliments!"
Profile photo of Sergio Jimenez

Sergio Jimenez

June 24, 2022

5  out of  5
rating by Sergio Jimenez
"Always great service and quick response!"
We responded:
"Thanks Sergio! I know, as a fellow business owner, that sometimes time is of the essence."
Profile photo of Scottie MacWhinnie

Scottie MacWhinnie

May 24, 2022

5  out of  5
rating by Scottie MacWhinnie
"John always goes above and beyond for his customers. His staff is friendly and they are there when it counts to help me with any questions or issues I run into. I highly recommend when you’re looking for a new insurance company in Arizona, call John and his team at State Farm to get the job done!"
Profile photo of Jessica Godinez

Jessica Godinez

February 3, 2022

5  out of  5
rating by Jessica Godinez
"I have been with this office for almost 10 years and John always follows up personally to make sure everything is done correctly which gives me peace of mind. The quality of the service is definitely worth every cent we pay for all of our policies."
We responded:
"Thank you very much Jessica for the compliment. My team and I do our best to make sure we respond to our customers' requests in a timely manner. I will be sure to pass on your compliment to the team. Best regards, John"
Profile photo of Bryan Flores

Bryan Flores

October 26, 2021

5  out of  5
rating by Bryan Flores
"Some of the friendliest people I have ever meet. Service was fast and great."
We responded:
"Hello Bryan, Thank you very much for the great review. I hope you had a chance to meet our new office dog, Dexter! Best regards , John"
Profile photo of Miriam Flores

Miriam Flores

October 25, 2021

5  out of  5
rating by Miriam Flores
"I have been with these agents over 5 years and even tho John is not our agent he will still go out of his way to help us out, it goes to show that they care!"
We responded:
"Thank you Miriam, We offer insurance help to our customers or any one who may have an insurance question."
Profile photo of Jason Orozco

Jason Orozco

July 22, 2021

5  out of  5
rating by Jason Orozco
"I've been a client of John and his team for many years and would highly recommend him and his staff for your insurance needs. John and his wife make an excellent team. Becoming a client of John's means you will get honesty, fair prices, quality insurance and outstanding customer service. I can't say enough good things about John as an agent and his outstanding character. Thank you John for being so honest and fair, I look forward to working with you for many more years to come."
We responded:
"WOW! Thank you Jason for the big vote of confidence. We will do our best to keep up the good work."
Profile photo of JORGE ALBERTO

JORGE ALBERTO

May 21, 2021

5  out of  5
rating by JORGE ALBERTO
"EXCELENTE !!!"
We responded:
"Gracias, Jorge! Tu eres muy amable."
Profile photo of Tomas Ramirez

Tomas Ramirez

May 21, 2021

5  out of  5
rating by Tomas Ramirez
"Es un placer recomendar a John Aleman de State Farm una excelente persona que te da la atención y el tiempo que tú necesitas para tus preguntas ya 15 años lo avalan ayudando además es bilingüe 😊👍"
We responded:
"Me allegro de haber podido ganarme tu negocio."
Profile photo of Luis A. Plaz

Luis A. Plaz

May 18, 2021

4  out of  5
rating by Luis A. Plaz
"John me atendió muy bien. Atendió a todos mis requerimientos y dedicó el tiempo necesario para responder mis preguntas. Recomiendo lo contacten y juzguen por ustedes mismos. No se arrepentirán."
We responded:
"Gracias Don Luis!"
Profile photo of Matthew Vartanian

Matthew Vartanian

May 7, 2021

5  out of  5
rating by Matthew Vartanian
"John is an amazing agent. He is very pleasant to work with. When I moved here to Arizona from New Jersey, John and his kind staff very easily got me set up with a great auto insurance plan."
We responded:
"Thank you very much Matt . It's nice to hear my team and I are on point. Best regards"
Profile photo of Bare

Bare

April 10, 2021

5  out of  5
rating by Bare
"Great help! Thanks John"
We responded:
"You're very welcome! We certainly appreciate you as well!"
Profile photo of Dora Chavez

Dora Chavez

April 1, 2021

5  out of  5
rating by Dora Chavez
"Called back very quickly. John explain very well what my coverage was and answered all my questions. He was very professional and even reviewed everything else I had insured with State Farm. Thank you John!"
We responded:
"Thank you Dora, We strive to do our best to inform our customer about our insurance products."
Profile photo of Janet Stafford

Janet Stafford

March 30, 2021

4  out of  5
rating by Janet Stafford
"Have not had any problems with this agent or his staff."
We responded:
"Many thanks Janet . Its nice to get feedback from out policy holders."
Profile photo of Tanya Hensley

Tanya Hensley

March 30, 2021

5  out of  5
rating by Tanya Hensley
"I have dealt with Mr Aleman for several years now and he is a great agent. Always takes time to answer all my questions he goes above and beyond his duties. I am very happy"
We responded:
"Hello Tanya , Thank you for taking the time to let us now how we are doing. The team and I actively look for ways to improve the quality of our service. I M glad it shows!"
Profile photo of Stephany Torres

Stephany Torres

July 1, 2020

5  out of  5
rating by Stephany Torres
"Please read to the end! I have been a Client of them for about 4 Years! They have the best customer service! I was involved in a small accident, I got out of my car to see if the other person was okay, and this man just starting insulting me and was being super aggressive. I honestly Freaked out and had no idea what to do, due to the fact that the Man was insisting on taking my Drivers License and Insurance (while insulting me) the first thing i thought about was to call my agents office to see what I can do. As always Citlaly the receptionist picked up in a matter of seconds. She advised me on what I needed to do, by this time the guy was still screaming at me. After a couple hrs Citlaly called me back just to make sure I was OK! (She honestly didn't have to, she doesn't get paid for that) She mentioned she heard the man screaming in the background and just called to see if I was okay! That honestly made such a huge impact in how I view them as a provider! Truly have excellent customer service and actually care about their clients! They for sure have a client for many more years to come!"
We responded:
"Hello Stephany, Many thanks for your kind words about the service our office provided . I can tell you Citlaly and the rest of our team do their best to be a safe harbor in a storm. Thank you for taking time to post your comments especially after such a nerve racking experience - it's the best compliment we can recieve. On behalf of the team- thank you for placing your trust in our office."
Profile photo of Myrna Acero

Myrna Acero

May 28, 2020

4  out of  5
rating by Myrna Acero
"John is the best! Always so helpful!"
We responded:
"Thank you Myrna! We really do appreciate the kind words."
Profile photo of Olive O

Olive O

January 23, 2019

1  out of  5
rating by Olive O
"I have been a loyal customer for over 7 years. I am never late on payments and for some reason they reported me to DMV for no insurance! I called state farm and left many messages with John and he can't even return my call for HIS mistake. Now I can't drive my vehicle for fear of being pulled over when I have had insurance and no lapses and do automatic billing for 7 years. Take your business elsewhere, I am going to tell all my friends and family not to conduct business here. This is not the first time they have made a negligent mistake either."
Profile photo of Guadalupe Martinez

Guadalupe Martinez

August 4, 2018

1  out of  5
rating by Guadalupe Martinez
"Used to be open Saturday's now it's hard to be able to find time to come in to talk to someone face to face."
We responded:
"Hi Guadalupe, I sincerely apologize that you are having a hard time finding time to come in. We do value you and our other customers very much, so we offer appointments for after hours, or the weekend upon request. If you have any further questions, please don't hesitate to contact our office."
Profile photo of Danny V

Danny V

June 11, 2016

5  out of  5
rating by Danny V
"I have been insured with this office about 4 years now and the staff has always made sure my questions were answered to my satisfaction. They have great customer service and are very helpful."
We responded:
"Danny, Many thanks for your kind review and 5 star rating."